At MIQAN, we strive to provide a seamless and satisfying shopping experience for our customers, including timely and efficient shipping. This Shipping Policy outlines important information regarding our shipping practices, including shipping methods, delivery times, tracking and fees. Please read this policy carefully before placing your order.
We offer various shipping methods to accommodate your needs. The available options will be displayed at checkout and you can select the one that suits you best. The shipping methods may include standard shipping, expedited shipping, and international shipping depending on the destination.
Once your order is placed, we will process it within two (2) business days. During peak seasons or promotional periods, processing times may be slightly longer. Please note that processing time refers to the time it takes for us to prepare your order for shipment and does not include transit time.
The delivery time will depend on the shipping method selected and the destination of your order. While we strive to deliver your package within the estimated timeframe. Normaly the delivery time within Sweden is 3-5 days and EU states 7-10 days. Please understand that unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. The estimated delivery timeframe will be provided at checkout.
For most orders, we provide tracking information that allows you to monitor the progress of your shipment. Once your order is shipped, we will send you a confirmation email with a tracking number and instructions on how to track your package. Please note that tracking information may not be available for all international shipments, depending on the destination country’s postal service.
Shipping fees are calculated based on various factors, including the weight, dimensions and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase. We may offer free shipping promotions for certain order values or during specific promotional periods. Please refer to our website or promotional emails for more information on any ongoing free shipping offers.
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in EU by ePacket or EMS and planning a future expansion to USA by USPS as well GLS.
* Free Shipping: Above 199 Euros
Shipping to EU Countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We offer international shipping to selected countries. Please note that international shipments may be subject to customs duties, taxes or fees imposed by the destination country’s customs authority. These charges are the responsibility of the recipient and are not included in the product or shipping cost. We recommend contacting your local customs office for more information on potential charges before placing your order.
Order Modifications and Address Changes:
Once your order is placed, it may not be possible to make changes or modifications. Please review your order carefully before finalizing it. If you need to update your shipping address, please contact our customer support team as soon as possible. We cannot guarantee that address changes can be accommodated once the order has been processed.
Failed Delivery Attempts:
In the event of a failed delivery attempt, our shipping carrier may leave a notice or attempt redelivery depending on their policies. If multiple delivery attempts are unsuccessful, the package may be returned to us. In such cases, please contact our customer support team to arrange for reshipment. Additional shipping fees may apply for reshipment.
Lost or Damaged Packages:
While we take great care in packaging and working with reliable shipping carriers, occasionally, packages may be lost or damaged during transit. If your package is lost or damaged, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.
Please note that this Shipping Policy is subject to change without notice. We recommend reviewing this policy periodically for any updates.
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team. We are here to assist you.